Our knowledge base contains over 500 answers written by our engineers and support staff. These KB articles are the authoratative answers to all your hardware, software and administrative issues.



If you've bought additional licenses for your product, you can enable it here. You will be required to have a valid license code.


If you've purchased premium support, you should receive an activation code via email. Use this tool to activate your Ruckus Premium Support, and bind the support you purchase to your product.


Request a 30-day temporary license for your ZoneDirectors. A temporary license activates the maximum capacity of the ZoneDirector. When the temporary license expires, your ZoneDirector will revert to the actual license count installed in the device, so be sure and set a reminder to get a permanent license before the temporary license expires. 


Upload and analyze your Ruckus debug log files. .


Get connected to a world-wide network of Ruckus Wireless users. Asks questions and share tips with your peers.


Warranty registration of a product still under the 90-day limited software warranty provides you access to all aspects of online technical support including software downloads, knowledge base access, documentation, case management, and more.


Check the warranty and support status of your equipment. You will need your hardware serial number.


Stay up-to-date with all support issues including software updates and knowledge articles by subscribing to our many RSS feeds.


Use this tool to download your entitlement file.


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