Knowledge Base Articles
Browse Results: Ruckus ICX Switches > Troubleshooting
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What Diagnostic Information Should I Provide When Opening a Case?
A guide to diagnostic information that can be provided to speed-up problem analysis/diagnosis -
DHCP address pool depletion with Avaya phones connected without LLDP being enabled
DHCP address pool depletion with Avaya phones connected without LLDP being enabled -
By current design, all configured RADIUS-servers are used for SSH/Telnet/Console authentication. Therefore, users that have access to the network can login into the switch using their credential, which is a security concern for our customers.
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Why ICX7150 switches encounter communication issues with Microsoft NLB?
Customer replaced HP switches with ICX7150 and started experiencing communication issues with Microsoft NLB -
samsung officeserv smt i2205 phone detects underload state
samsung-officeserv-smt-i2205-phone-detects-under load-state on ICX 7150,7250,7450. -
Enable Optical Monitoring on down ports
Enabling optical monitoring for ports that are down. -
ICX switch Firmware upgrade failure using vSZ
Customer initiated upgrade of ICX switches managed by vSZ and the process is failing. -
How do I factory default an ICX switch?
The CLI 'erase system factory-default' command will reset an ICX switch. -
This article explains why we are unable to manage ICX switches with SZ cluster, and an error is observed, "Error: Failed to add new switch because of exceeding system capacity!" or Error: 21001: switch max capacity has been reached.
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Config backup update fails on ICX from vSZ WEB with Error "Pending time limit exceeded."
Customer is trying to take configuration backup on ICX managed by vSZ from SZ WEB interface and it is failing