Knowledge Base Articles
Browse Results: ZoneFlex Indoor > Known Issues and Workarounds
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Enabling channel fly on Access point Group
Enabling channel fly on the Access point belonging to particular Access point Group -
Channel 132,136 not supported in south Korea
Customer has selected country code as "south Korea" in the Zone Director. When he enabled channel fly in the Zone Director,clients are being disconnected when the Access points are running in the channel132 ,channel 136. -
Will the AP be downgraded to the version on the ZD
Change in the firmware on the AP after connecting to ZD -
Ekahau AP name not showing as AP detail
In Ekahau there is a white oblong window for each AP discovered during a site survey - customers like this to show as the AP number relating to each Ruckus AP deployed so they look at large numbers of discovered APs and be able to know which one is which by name and location In Ekahau there... -
How can I know what AP models my ZD can support?
Which access points could be managed by Zone Director -
'loop detected, hostonly' logs in the support info file
Wireless clients are observing ping drops for 10 seconds even though they are connected to the AP -
My remote AP can not register to the ZD after the 9.6.1.0.15 upgrade
*Remote AP were working fine prior to the upgrade *All Local AP connect back just fine *Remote AP came up, upgraded firmware, but can not get pass the "Provisioning" stage -
Battery seems to drain fast on mobile devices. What can I do to prevent this?
Article https://support.ruckuswireless.com/answers/000002849 already talks about disabling directed broadcast on ZD managed APs (through qos directed-threshold 0 command). So this article is written to show how to perform the same task on a standalone AP. This change has helped several customers... -
High Entropy Certificate Import Instructions
Describes how to import high entropy SSL certificates into ZoneDirector and ZoneFlex access points and wireless bridges. -
R300 AP is not broadcasting WLANs when connected to vSCG
When R300 AP is connected to vSCG it is not broadcasting any WLANs