Knowledge Base Articles
Browse Results: Unleashed > Troubleshooting
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How to use Ruckus AP as Air Monitor for Wifi Capture
This Article explain how we can turn Ruckus AP as an Air Monitor when we do not have a macbook in customers premises to run OTA. -
Logjam TLS vulnerability CVE-2015-4000
This article explains Logjam TLS vulnerability and no impact on Ruckus Products. -
Heartbeat loss every 12 hours on Unleashed R510 network
This article explains the behavior of the AP during the heartbeat loss and states a workaround -
Multi-gigabit Ethernet requires clean cable runs (TSB 2020-003)
Multi-gigabit Ethernet requires clean cable runs that comply with industry standards. -
Changing AP power mode to 802.3at or 802.3at+ using CLI does not persist after the AP is rebooted
This article explains how we can make the AP to sustain 802.3at or 802.at+ power even after a reboot -
Upgrade to an intermediate version of code before upgrading to the latest fully secure versions of AP code.
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Watchdog timeout of AP crash
AP will crash with watchdog timeout sometimes. We will explain basic troubleshooting for it. -
Unleashed Master AP goes offline
Explains the timing of the Unleashed Standby Master AP taking control -
Meaning of "sessTerCause" Session Termination causes
This article provides meaning of different session termination causes when a client leaves or disconnects the WLAN. -
Unable to upgrade Unleashed AP firmware
Unable to upgrade Unleashed AP. Getting error message ''Failed to download the image upgrade information. The server is not reachable or the file does not exist.''