Knowledge Base Articles
Browse Results: Registration
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Adding an existing ICX Stack to Ruckus Cloud account
This document describes the process of adding an ICX stack to Ruckus Cloud account -
Article has got information about whom to reach for renewing the contract on Ruckus products
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Cloudpath License usage with Active users and Guest users
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ICX Licensed Features and Platform Support
Article about the ICX license feature and license install options -
ICX License Serial Number Prefixes
The certificate of Entitlement (CoE) issued for each license purchased includes a unique serial number -
How to Download ZD Entitlement File
Article provides step by step instructions on how to download an entitlement file. This is specially useful, if you have upgraded to 9.8.1 and above firmware. By downloading and uploading this file, the warning message on the controller's dashboard should go away. -
How to provide administrative rights for user in support portal
administrative rights in support portal to access LiMAN (add/remove/download license) -
How to create MSP-EC account in MSP cloud portal.
workflow to create the EU accounts in MSP cloud -
Support Activation from Support Portal
Activating the newly purchased support contract -
How can a VAR view their End User's account?
Article provides instructions on how a VAR contact can view their End User's account to manage end users assets, licenses and support contracts
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