Knowledge Base Articles
Browse Results: Registration
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Decryption error on the ZoneDirector Support entitlement file upload
Article has got information about when do you see Decryption error on the ZoneDirector and what needs to be done to upload the .SPT file -
Access to Ruckus Cloud Wi-Fi trial account
Customer's registering on the Cloud portal for trial account -
Geo-Redundancy Licensing Concept
Article has got information about Geo-redundancy licenses and the way they work -
Adding an Administrator on the Ruckus Cloud Portal
The article has got step by step instructions to add an administrator on the Ruckus Cloud portal -
How to Renew Support contract for ZonePlanner
Renewing Support contract for ZonePlanner -
What happens when my Ruckus Cloud Wi-Fi AP license expires
Description of events when a Ruckus Cloud Wi-Fi license expires -
Temporary Licenses for vSCG, SZ100, SCI, vSPoT, or Ruckus Cloud
How can the end-user, partner or distributor get temporary AP Licenses,RTU,Support for vSCG, SZ100, SCI, vSPoT or Ruckus Cloud -
Insufficient AP support licenses warning message while upgrading SmartZone
The Controller software for the vSCG and the SZ has upgrade enforcement built into the controller software (introduced in release 3.0). During the first 90 days of operation, user is free to upgrade the software that exists on the controller. Once the 90 day window has expired, software... -
How long will Ruckus Support EOL products (end of life / end of support)?
This article describes Ruckus End of Life / End of Support Policy -
How to open a Support Case on the Ruckus Support Portal
Customer would like to open a support case via Ruckus Networks Support Portal
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