Knowledge Base Articles
Browse Results: Registration
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How can a VAR add licenses in LiMan for the End user
Article has got information about VAR accessing and managing end customers LiMAN licenses -
SCI2.X showing 90 days trial license even when perpetual license is active
When migrating from SCI1.X to SCI2.X license, both temp and permanent license retains in the SCI license tab. The temp license will take precedence until it expires and the permanent will automatically takes over. -
Can I Re-register my Ruckus ZonePlanner
Article has got information about whether or not the customers can re-register the ZonePlanner. -
Support contract is activated but unable to view the status on the support portal
On rare occasions the support contract will take time to get updated or does not get updated even after the activation on the Ruckus Support Portal is completed. -
Shows step by step method on activating Support contract for Unleashed Access Points.
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Unable to activate the support as VAR or End User is blank
Both End User and VAR must be listed on Sales Orders in order to activate Support or License on the Ruckus Support Portal -
Purchased AP Licenses not showing in GUI
Article describes about the steps which are to be performed when the licenses are not available on the Ruckus Cloud UI -
Support Entitlement for ZoneDirectors
Explanation about Support Entitlement for ZoneDirectors -
Why is there a message about support expiration, even when the support is active on the ZonDirector
The ZoneDirector serial number shows there is a valid Support Entitlement, but on the ZoneDirector GUI a support warning message is displayed -
Article has got information about the part numbers, that are eligible to get RMA on a component.
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