Knowledge Base Articles
Browse Results: Registration > ZoneDirector
-
R710 AP cannot connect after upgrading controller to SmartZone v3.1.1
AP certificate issues may prevent R710 from connecting to vSZ/SCG/SZ-100, or cause client webauth/guest pass authentication failure. -
Option 43 on MS DHCP Server to convert and direct ZD mode AP to RuckOS
*This configuration will allow an admin to configure Option 43 to point a ZD mode AP to a RuckOS COntroller IP and also direct a RuckOS AP to the same RuckOS controller IP -
Walled Garden entries for Apple, Windows, and Android devices, CNA and reaching Google Play, Apple Store, and Amazon Market
-
Ruckus AP Certificate Refresh Flowchart
AP Certificate Refresh Flowchart for Existing AP Installs and New AP Deployments (after Nov 27, 2016) -
FAQ: Ruckus AP Device Certificate Refresh
Device certificates on Ruckus APs manufactured prior to January 2016 may require a certificate refresh prior to November 2016 to avoid service interruption. -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
You can't activate this code. Your account does not match the sales order
Error while trying to activate support or license activation codes in Ruckus Support portal. -
Why is there a message about support expiration, even when the support is active on the ZonDirector
The ZoneDirector serial number shows there is a valid Support Entitlement, but on the ZoneDirector GUI a support warning message is displayed -
The support entitlement file is missing or invalid : Message on ZoneDirector
Customer gets support missing, expired or invalid warning message on the ZoneDirector GUI when trying to upgrade the firmware -
What is Support Entitlement for ZoneDirectors
Explanation about Support Entitlement for ZoneDirectors
Filter By Product
- Cloudpath
- Data Plane
- FastIron CX Series
- FastIron Edge Series POE
- FastIron Edge X XE
- FastIron GS Series
- FastIron LS Series
- FastIron WS Series
- FlexMaster
- ICX 6430
- ICX 6450
- ICX 6610
- ICX 6650
- ICX 7150
- ICX 7250
- ICX 7450
- ICX 7650
- ICX 7750
- ICX 7850
- Knowledge
- R500
- R600
- Ruckus Analytics
- Ruckus Cloud
- Ruckus Cloud LTE
- Ruckus Cloud Switch
- Ruckus Cloud WiFi
- Ruckus ICX Switches
- Ruckus Support Services
- SCG200
- SmartCell AP
- SmartCell Gateway
- SmartCell Insight
- Smart Wireless Services
- SPoT
- SPoT LBS
- SZ100
- SZ100D
- SZ300
- Unleashed
- virtual SmartCell Gateway
- vRIoT
- vSZ Dataplane
- ZoneDirector
- ZoneDirector 1200
- ZoneFlex Indoor
- ZoneFlex Outdoor
- ZonePlanner