Knowledge Base Articles

Browse Results: Registration > ZoneFlex Outdoor

• Option 43 on MS DHCP Server to convert and direct ZD mode AP to RuckOS 

  *This configuration will allow an admin to configure Option 43 to point a ZD mode AP to a RuckOS COntroller IP and also direct a RuckOS AP to the same RuckOS controller IP
  https://cloudsupport.ruckuswireless.com/answers/000004757
  Updated: "2020-08-17 Votes: 2

• What are Ruckus' Support Offerings?

  Describes the types of Support Contracts available for Ruckus controllers and APs
  https://cloudsupport.ruckuswireless.com/answers/000001321
  Updated: "2018-10-23 Votes: 7

• Ruckus AP Certificate Refresh Flowchart

  AP Certificate Refresh Flowchart for Existing AP Installs and New AP Deployments (after Nov 27, 2016)
  https://cloudsupport.ruckuswireless.com/answers/000006099
  Updated: "2020-08-18 Votes: 0

• FAQ: Ruckus AP Device Certificate Refresh

  Device certificates on Ruckus APs manufactured prior to January 2016 may require a certificate refresh prior to November 2016 to avoid service interruption.
  https://cloudsupport.ruckuswireless.com/answers/000005390
  Updated: "2022-07-12 Votes: 2

• What are the warranty terms for Ruckus products?

  This article outlines warranty terms for Ruckus Products.
  https://cloudsupport.ruckuswireless.com/answers/000001652
  Updated: "2021-08-10 Votes: 68

• You can't activate this code. Your account does not match the sales order

  Error while trying to activate support or license activation codes in Ruckus Support portal.
  https://cloudsupport.ruckuswireless.com/answers/000006141
  Updated: "2021-05-14 Votes: 0