Knowledge Base Articles
Browse Results: Registration
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Information on Ruckus Security policies
Where can customers find information on Ruckus Security policies and Vulnerability reporting? -
Creating an Air Magnet Account
How to create an Air Magnet Account at the Netscout website for the Zone Planner -
Free training courses available to Ruckus Partners/Resellers
This article explains how to register on our training portal as a partner/reseller, allowing access to free training material. -
R710 AP cannot connect after upgrading controller to SmartZone v3.1.1
AP certificate issues may prevent R710 from connecting to vSZ/SCG/SZ-100, or cause client webauth/guest pass authentication failure. -
Option 43 on MS DHCP Server to convert and direct ZD mode AP to RuckOS
*This configuration will allow an admin to configure Option 43 to point a ZD mode AP to a RuckOS COntroller IP and also direct a RuckOS AP to the same RuckOS controller IP -
vSZ: Unable to sync with the license server
There are recovery methods to solve the "unable to sync with license server" issues. -
Is it possible to convert regular R500/R600 to Unleashed and vice versa?
It is possible to re-flash an existing R500/R600 AP to Unleashed for evaluation, but it's recommended to purchase Unleashed SKUs due to different support models. Re-flashed APs are not for re-sale and are not eligible for Unleashed support. -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
Ruckus AP Certificate Refresh Flowchart
AP Certificate Refresh Flowchart for Existing AP Installs and New AP Deployments (after Nov 27, 2016) -
FAQ: Ruckus AP Device Certificate Refresh
Device certificates on Ruckus APs manufactured prior to January 2016 may require a certificate refresh prior to November 2016 to avoid service interruption.
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