Knowledge Base Articles
Browse Results: SmartCell Insight
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Few dependencies are failing to install during the SCI setup. What should I do next?
Troubleshooting steps to follow if you encounter dependency installation failure during the SCI setup. -
How to pull report for hundreds of AP
How to generate report for 300 APs in SCI to see which users are connected. -
SCI - Changing Standalone Zone Director Source Credentials
Method to change the source credentials in SCI to match changed credentials in Standalone Zone Director -
SCI: How to add additional vSCG nodes in SCI that are in the same cluster?
SCI: How to add additional vSCG nodes in SCI that are in the same cluster? -
SCI - Latency reports are empty
This article describes in what circumstances SCI latency reports may not contain data -
SCI - Operational reports do not include SCG data
The customer has recently connected an SCG to an SCI host, however they are not receiving data from the SCG. This article describes how to enable the ap-sci command to have this data collected and submitted to SCI -
SCI Query Analyzer Reports Blank Columns.
when creating custom report all but the first row and last column are shown as blanks. -
SCI: How to configure for communication with ZoneDirector
Looking for documentation describing how to connect a ZD to a SCI - the process, the ports to open, and release compatibility. -
Removing the SZ-100 entries from SCI
How to delete the SZ-100 entries from SCI. The customer has added two SZ-100 with same IP. -
SCI Custom Reports not working
CustomReports not getting generated - Java run time error displayed