Knowledge Base Articles
Browse Results: ZoneDirector
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How to recover the Zone Director controller after using a problematic WLAN PSK passphrase ?
The passphrase &#x has been determined to cause instability to the Zone Director controller. Please contact Commscope Ruckus Technical support for workaround and solutions if you have faced this issue. -
How to solve an issue related with AP operating in reduced power mode.
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Smart Redundancy Requirements between ZoneDirectors
How do ZoneDirectors maintain Smart Redundancy -
Reasons for high CPU utilization and crashes on Controller
This article explains what causes high CPU utilization or stuck state on a ZD. -
After upgrade of ZD SW some APs continue to show disconnected state on ZD, while the APs appear to be getting an IP address from DHCP server
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ZD Configuration Migration, ZD1100->ZD1200->ZD3K->ZD5K
Can ZD configuration files be copied to other model ZoneDirectors? -
Ping drops or high latency observed on clients due to bad RF
This article discusses how to analyze the AP support info for possible RF impact on client connectivity. -
Intermediate certificate missing in certificate path
The browser is throwing the security certificate error even though CA cert has installed on zone director but this appears to be only with the new user's joining the network, once they authenticate to the network through captive portal it doesn't appear again. -
Clients need to re-authenticate after returning to the WLAN service area
Clients are being prompted to re-enter guest pass (for Guest WLAN) or username/password (Hotspot or Captive portal) when they return to the wireless network after some interval -
Lost connection between ZD and AP
I have a working AP which lost contact with the ZD