Knowledge Base Articles
Browse Results: ZoneDirector > Troubleshooting
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Troubleshooting Zone Director and Access Point Connectivity Issues
These are preliminary troubleshooting steps for customers with ZD to AP connectivity issues. The last step is to save the support info on the Zone Director before contacting technical support at Ruckus Wireless. -
Change the Ipaddress of ZD's when smart redundancy is enabled
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IPhone 5 is unable to authenticate against LDAP server for Guest and Zero-IT?
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FM gives cosmetic alarm for AP reboots
FM constantly gives false alarm for AP reboots even though AP actually does not reboot -
AP configuration restore on ZD
Restore AP configuration alone on ZD from GUI -
AP not reflecting under ZD GUI>> Configure >>Access point>>No specified AP
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ZD does not show the OS type of connected clients using the client fingerprinting feature
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Finding the forgotten ZD IP address (got from DHCP server) without doing Hard Reset.
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Shows the Error message as "no wlan is configured for guest"
Shows the Error message as "no wlan is configured for guest" -
Description of signal strength displayed and measured by the Ruckus Zone Flex system