Knowledge Base Articles
Browse Results: virtual SmartCell Gateway > Registration
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R710 AP cannot connect after upgrading controller to SmartZone v3.1.1
AP certificate issues may prevent R710 from connecting to vSZ/SCG/SZ-100, or cause client webauth/guest pass authentication failure. -
Option 43 on MS DHCP Server to convert and direct ZD mode AP to RuckOS
*This configuration will allow an admin to configure Option 43 to point a ZD mode AP to a RuckOS COntroller IP and also direct a RuckOS AP to the same RuckOS controller IP -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
Ruckus AP Certificate Refresh Flowchart
AP Certificate Refresh Flowchart for Existing AP Installs and New AP Deployments (after Nov 27, 2016) -
List of basic support and license required for vSZ, vSPoT and SCI
This article explains the required list of licenses and support for the vSZ, vSPoT and SCI -
vSCG License summery show 0 license avaliable
You see the AP license count as 0 when there is no Permanent RTU and AP Licenses applied on the instance -
How can a VAR add licenses in LiMan for the End user
Article has got information about VAR accessing and managing end customers LiMAN licenses -
Geo-Redundancy Licensing Concept
Article has got information about Geo-redundancy licenses and the way they work -
Cloud License Server Blocked by Firewall (TSB 2019-009)
Customers reported that SmartZone controller is failing to sync license with Flexnet. -
You can't activate this code. Your account does not match the sales order
Error while trying to activate support or license activation codes in Ruckus Support portal.