Knowledge Base Articles
Browse Results: virtual SmartCell Gateway > Known Issues and Workarounds
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DNS name resolution for IP address of SCG or vSCG
This articles shares the domain name which APs resolve to discover the SZ/vSZ controller -
How to find the serial number of vSCG/vSZ?
This article helps you in getting the serial number of vSCG -
Actions to take in case of DHCP Decline message from the client
This article explains what causes DHCP Decline response from a client, how to diagnose the problem, and what needs to be done to fix the issue. -
How can I see all guest passes created on a vSCG? Why I only see the recently created guest pass?
This article explains what needs to be done to see all guest passes ever created on a vSCG. -
vSCG_AP connectivity issue on ACL
I'm setting up the vSCG and starting to get the AP's connect to it. I've configured the AP (R600) to point to the vSCG but in the console of the vSCG it is saying: "model [R600] is not being upgraded with vSCG Enterprise AP firmware because of ACL setting." What am I missing. -
Mobile devices are unable to associate to 802.1x EAP-TTLS
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
Juniper switch/router DHCP option 43 for Ruckus controller managed APs
How to configure DHCP scope on Juniper switch/router for Ruckus controller managed APs -
Windows 8.1 clients are asking for proxy server credentials after entering 802.1x credentials
This article explains how to avoid an issue when the windows 8.1 clients ask for proxy credentials after the 802.1x authentication. -
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?