Knowledge Base Articles
Browse Results: virtual SmartCell Gateway > Troubleshooting
-
Seeing client disconnects after enabling ChannelFly
Seeing client disconnects after enabling ChannelFly -
SmartZone Ports to be open on a Firewall w/NAT
What ports/protocols need to be open to permit AP to SmartZone controller communication, and if including NAT? -
R500 is not supported in 2.5.1.0.174
R500 is not supported AP in vSCG -
Captive portal redirection not working in vSCG
The wireless clients were able to get an IP address, however they are not able to get the redirection page when they open the web browser. -
vSCG_AP connectivity issue on ACL
I'm setting up the vSCG and starting to get the AP's connect to it. I've configured the AP (R600) to point to the vSCG but in the console of the vSCG it is saying: "model [R600] is not being upgraded with vSCG Enterprise AP firmware because of ACL setting." What am I missing. -
Actions to take in case of DHCP Decline message from the client
This article explains what causes DHCP Decline response from a client, how to diagnose the problem, and what needs to be done to fix the issue. -
Running Iperf to cross-check SpeedFlex test results
This article explains how to run Iperf if a customer would like to cross-check SpeedFlex results. -
How to change interface and DNS IP of vSCG?
Following article explains the steps on how to change the interface IP and DNS on vSCG -
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down? -
vSCG: RuckOS does not support Ruckus Vendor Specific 06 hex for DHCP Option 43
My AP server list is empty