Knowledge Base Articles
Browse Results: Installation
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L2 or same subnet AP discovery support on SmartZone products
Article explains L2 or same subnet AP discovery feature support for different SmartZone products. -
Hardware Factory Defaulting of T-811-CM AP's
To restore operation of T-811-CM Access Points with unknown or incorrect configuration. -
SZ300 upgrade issue from setup wizard
Not able to upgrade SZ-300 from setup wizard. -
This article explains multiple issues seen with ZD 1. ZD1200 is stuck in the setup Wizard loop or many of its Tabs do no show up 2. ZD1200 is stuck in firmware upgrade page with the status saying "Uploading"
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URLs to be Allowed in Firewall for Ruckus Analytics
To ensure proper communication between the vSZ/SZ, APs and switches with Ruckus Analytics, customers must allow port 443 and some URLs in their Firewall. -
Does the AP CLI command "dfs-high-density wifi1" survive an AP upgrade?
Will the configuration setting dfs-high-density still be there after a firmware upgrade? -
I connect a laptop to the R750 Non-POE port but it doesn't work.
No link light on R750 second port when I connect a laptop. -
This KBA explains a new issue with 114.0.0.0.6565 version where APs cannot join Ruckus WiFI Cloud, due to a known bug.
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This article explaines a design limitation of M510 where it doesn't pass IP to clients if local DHCP server is not configured.
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v/SZ High Scale Upgrade failure from 6.0 to 6.1 Release
This article provides details on the design change in starting 6.1 SmartZone Firmware that identifies network subnet conflict between control cluster and management interface and will cause failure in the upgrade.
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