Knowledge Base Articles
Browse Results: Installation
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How to recover a ZoneDirector from rescue mode?
The following article explains how to recover a ZoneDirector1100 when it does not boot up and ends up in rescue mode -
This procedure is to be followed when a reseller or distributor is providing RMA replacement services such as 4-hour on-site, same-day replacement, etc to the end customers.
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New data plane does not show up on the SmartZone GUI for approval
A new data plane that is trying to connect to a SmartZone is not showing up on the SmartZone GUI for approval. The log files indicate that the SZ's web server returns a Bad Request (code 400) in the DP's discovery stage. This is likely due to a bad certificate used in the discovery stage. -
The code type 64 is not correct for the target hardware, abort!
Error Code 64 explained -
Does RUCKUS cloud support COA
Customer has not found COA in documentation. PLM team provided more information about the feature. -
Procedure to add stack switches to the RUCKUS cloud
These steps to be followed to add stack switches in the RUCKUS Cloud -
Troubleshooting steps to perform when AP is not powering on by PoE
Steps to troubleshoot AP power issues, including switch port capabilities / total load, per number of AP power requirements. -
vRIOT upgrade failure from 1.5.1.1.21 to 1.7.1.0.16 Error "Script did not return True. Exiting"
This article explains why we get an error "Script did not return True. Exiting" while vRIOT firmware upgrade -
SZ144 New Node Failed to Join Cluster due to certifiate error
A new node failed to join an existing cluster, stopping at 80% and displaying certificate error -
Without ENA, EC2 instance type c5.9xl will not be supported
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