Knowledge Base Articles
Browse Results: SmartCell Gateway
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Mobile devices are unable to associate to 802.1x EAP-TTLS
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
Cisco switch/router DHCP option 43 for Ruckus controller managed APs
How can I configure DHCP on a Cisco switch/router to direct APs to a ZoneDirector, SCG, or vSZ? -
Juniper switch/router DHCP option 43 for Ruckus controller managed APs
How to configure DHCP scope on Juniper switch/router for Ruckus controller managed APs -
Windows 8.1 clients are asking for proxy server credentials after entering 802.1x credentials
This article explains how to avoid an issue when the windows 8.1 clients ask for proxy credentials after the 802.1x authentication. -
We can upgrade multiple vSCG instances in a cluster
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Really bad tput when doing internet tput test
Wireless client is getting in the most part a really bad tput though the configuration is done correctly on the vSCG 3.0.4 SW. Client connects fine and gets 1Mbps or below and then suddenly it would jump to something like 50Mbps and then drop down to 1Mbps. Rate limiting is not enabled. -
SCI - Operational reports do not include SCG data
The customer has recently connected an SCG to an SCI host, however they are not receiving data from the SCG. This article describes how to enable the ap-sci command to have this data collected and submitted to SCI -
Loading certificates for EAP-TTLS authenticated WLANs
This article asserts that it is not a requirement to load certificates on Ruckus APs and Controllers to successfully implement EAP-TTLS authentication -
Access point is shown twice in an AP zone after restoring configuration backup
After restoring a configuration backup on an SCG 2.5.1.0.182, one or more APs are shown twice in an AP zone. This article describes how to rectify this double entry. -
How to convert vSCG/SCG APs to Standalone or ZD managed
vSCG/SCG APs: Perform factory default and load new firmware image for Standalone or ZD management use