Knowledge Base Articles
Browse Results: SmartCell Gateway > Registration
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R710 AP cannot connect after upgrading controller to SmartZone v3.1.1
AP certificate issues may prevent R710 from connecting to vSZ/SCG/SZ-100, or cause client webauth/guest pass authentication failure. -
vSZ: Unable to sync with the license server
There are recovery methods to solve the "unable to sync with license server" issues. -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
Ruckus AP Certificate Refresh Flowchart
AP Certificate Refresh Flowchart for Existing AP Installs and New AP Deployments (after Nov 27, 2016) -
FAQ: Ruckus AP Device Certificate Refresh
Device certificates on Ruckus APs manufactured prior to January 2016 may require a certificate refresh prior to November 2016 to avoid service interruption. -
Uploading AP Licenses on the virtual controllers
Licenses are activated and added on the controller but need to upload them on the virtual controller via UI -
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI -
How to Register SZ series in LiMan
Registering SZ100 and SZ300 serial numbers on the Support Site under LIMAN Tab. -
What is SmartZone entitlement file and how to download it?
Steps to get the Support and License file for the SmartZone controllers -
Insufficient AP support licenses warning message while upgrading SmartZone
The Controller software for the vSCG and the SZ has upgrade enforcement built into the controller software (introduced in release 3.0). During the first 90 days of operation, user is free to upgrade the software that exists on the controller. Once the 90 day window has expired, software...