Knowledge Base Articles
Browse Results: SmartCell Gateway > Troubleshooting
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SmartZone AP boot sequence and Ports used - 3.2.1 and R300
See the packet trace of AP port/protocol communiations for SmartZone connection and conversion. -
SCG/SZ Tunnel keepalive timeout and retries
SCG control plane and data plane tunnels keepalive timers are configurable. -
Passing API Query Paramaters to the SZ with example using curl
formatting for API queries including parameters with example from curl -
HSTS protection can break redirect for Chrome and Android browser error
Browser protection mechanism can affect WiSPr and Guest Access portal redirection. -
APs unable to fail to join vSZ from remote location over WAN
Why APs unable to fail to join vSZ from remote location -
AES encryptions with EAP-SIM
AES uses a 256-bit key, with a 128-bit Block Cipher, providing 128-bit security. -
Customer unable to upload new certificates file. Confirmed valid filename (no illegal characters). When import fails, error = "Unable to update AP Certificate. Reason: Handling certificate file failed".
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FAQ: Updating AP Device Certificates in SmartZone Legacy Zones
Updating AP Device Certificates in SmartZone Legacy Zones -
No response received for Smart Zone NBI post
This article explains possible reasons for no response being received for calls to the Smart Zone NBI interface. -
APs not showing up in vSPOT/SPOT venue