Knowledge Base Articles
Browse Results: SmartCell Gateway > Troubleshooting
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R710 AP cannot connect after upgrading controller to SmartZone v3.1.1
AP certificate issues may prevent R710 from connecting to vSZ/SCG/SZ-100, or cause client webauth/guest pass authentication failure. -
SZ/SCG Application log level settings be retained in configuration backup
SZ/SCG configuration backup also includes/will retain Application Logs level settings -
MAC Flap causing APs not to accept new connections
The articles provides one of the possible resolutions to MAC Flap which causes APs not to accept new connections -
Daylight saving configuration on vSCG
This article gives information on how to configure daylight saving on vSCG when the WLAN schedule is enabled. -
Broadcast storm caused by IPV6 Multicast listener reports
Wireless network becomes unusable and AP's lose heartbeats due to IPv6 multicast listener reports -
How to login to SmartZone managed APs?
You can login to SmartZone managed APs directly, with Zone setup field info, or with cluster username password on SCG/vSZ-H APs, or defaults on Staging zone APs. -
Toggle AP LEDs in SZ environment
LEDs are turned off but there are a couple of ways to enable/disable lights on the vSZ controlled APs. -
SCG/vSCG: How to configure DHCP Option 43 on Mikrotik
Mikrotik: How to configure DHCP Option 43 on Mikrotik -
Remote AP CLI commands from ZD or SZ
Both ZoneDirector and SmartZone are capable of issuing commands from the controller CLI to run commands on a selected connected AP. -
Unable to modify AP GPS Coordinates
Trying to make changes to AP configuration to include GPs Coordinates, but they cant be changed from an existing set of coordinates, any attempt gets reverted back.