Knowledge Base Articles
Browse Results: SmartCell Gateway > Troubleshooting
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Assa Abloy Locks are getting disconnected to the IOT Gateway after the AP reboot/Power Cycle
This Article explains a software behavioral change that resulted into IOT Devices disconnect with the IOT Gateway/AP after the AP power cycle -
Intel WLAN Card Unable to see SSID
On Ruckus 802.11ax AP's intel WLAN cards are unable to see the SSID. -
SZ Client Troubleshooting Tool
Tool used to troubleshoot client connectivity issues in real time -
How is packet handled when DF bit is set?
Packet is fragmented even if DF bit is set. -
AP not connecting to SZ100/vSZ-E even after upgrading to right firmware?
AP not connecting to SZ100/vSZ-E even after upgrading to right firmware? -
Access Point SWAP feature in SZ GUI
Feature in SZ GUI allowing swapping AP MAC and model details for existing AP record in SZ -
CISCO Informacast services not working on Ruckus WLAN
InformaCast is an emergency mass notification system that sends critical messages to on-premises devices and mobile users, helping keep people safe — by providing notification solutions for every need. This system does not work on Ruckus WLAN's natively. -
Wi-Fi connectivity issues in M1 and M2 MacBooks due to AWDL
A Wi-Fi bug is impacting Macbooks that is built on M1 and M2 running ARM processor architecture. The bug affects M1 & M2 MacBooks running macOS Monterey and Ventura on a random basis. Those affected complain of lost Wi-Fi connections, slow internet performance in general, and dropped Zoom calls,... -
vSZ Deployment Requirements - How to install and run system benchmark tool
vSZ requires enough hardware resources to sustain the service. vSZ cannot support deployment in low performance Hypervisor. -
Can FIPS SKU Access Point join Non-FIPS controller?
Answer to the question of whether or not a FIPS SKU Access Points join a Non-FIPS controller