Knowledge Base Articles
Browse Results: Website Issues
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What does the Ruckus Customer Support portal provide?
This article describes the main features of the Ruckus Customer portal as a comprehensive support tool that gives the customer a single destination to address their support needs. -
Information on Ruckus Security policies
Where can customers find information on Ruckus Security policies and Vulnerability reporting? -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
How to register an account on Ruckus Support portal
How to register an account on Ruckus Support portal -
How does a partner get access to the Support portal?
Article has got information about Partner accessing Support portal from the Partners portal -
How to change the support contract from Partner Support to End User Support?
Article has got information about changing the support type from one to another -
How to access Ruckus Knowledge Base Articles ?
Basic guidelines for accessing and using Ruckus Knowledge Base content via the Support Portal -
Contact listed under Unknown Support Customer
Article has got information about what needs to be done when the account on a contact is "Unknown Support Customer"