Knowledge Base Articles
Browse Results: Ruckus Support Services
-
What happens when my Ruckus Cloud Wi-Fi AP license expires
Description of events when a Ruckus Cloud Wi-Fi license expires -
LiMAN License Transfer on a vSZ/SZ/SCI/vSPoT
Article explains about transfer of LiMAN Licenses between the Virtual Controllers -
What are the steps to activate ICX 7250 POD license?
Article has got steps to activate POD licenses -
Ruckus Diagnostic Dashboard - Supported VM Platforms
A summary of the currently supported platforms -
How to open a Support Case on the Ruckus Support Portal
Customer would like to open a support case via Ruckus Networks Support Portal -
This article has information on the error message received while activating an order having both End User and Partner Support.
-
Using Cisco WebEx Application for Remote Desktop Sharing and Remote Troubleshooting
To help a customer join a remote session with Ruckus TAC to troubleshoot issues remotely using the Cisco WebEx application. -
Mac Book 2019 not connecting to the WLAN
Mac Book 2019 with OS 10.15 not connecting to the WLAN -
Support Activation from Support Portal
Activating the newly purchased support contract -
What type of Licensing does my Controller use
Describes the types of licensing models and which controllers use them