Knowledge Base Articles
Browse Results: Ruckus Support Services
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What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
Ruckus ICX Switch FastIron OS Version Matrix
The included table displays Brocade swtich models still Active or not yet EoS, and supported FastIron OS versions. -
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI -
How to activate and download RDY (Redundant controller) support and licenses
Activating the RDY support on secondary ZD and downloading RDY licenses from support portal -
How to register an account on Ruckus Support portal
How to register an account on Ruckus Support portal -
What is RDY SKU and how does it work?
Information about Redundant SKU's -
How to Register products through Ruckus Support Site?
Registering all the assets under the account, after obtaining access to Ruckus support portal. -
How to resolve Partner Portal login issue
Whom to contact on the Partners login issue? -
How does a partner get access to the Support portal?
Article has got information about Partner accessing Support portal from the Partners portal -
Enabling the license upgrade for purchased license feature for Ruckus ICX 7150 switch