Knowledge Base Articles
Browse Results: Ruckus Support Services > Registration
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Free training courses available to Ruckus Partners/Resellers
This article explains how to register on our training portal as a partner/reseller, allowing access to free training material. -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI -
How to Register products through Ruckus Support Site?
Registering all the assets under the account, after obtaining access to Ruckus support portal. -
How can a VAR add licenses in LiMan for the End user
Article has got information about VAR accessing and managing end customers LiMAN licenses -
Support contract is activated but unable to view the status on the support portal
On rare occasions the support contract will take time to get updated or does not get updated even after the activation on the Ruckus Support Portal is completed. -
Unable to activate the support as VAR or End User is blank
Both End User and VAR must be listed on Sales Orders in order to activate Support or License on the Ruckus Support Portal -
Support Entitlement for ZoneDirectors
Explanation about Support Entitlement for ZoneDirectors -
Article has got information about the part numbers, that are eligible to get RMA on a component.
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What happens when my Ruckus Cloud Wi-Fi AP license expires
Description of events when a Ruckus Cloud Wi-Fi license expires