Knowledge Base Articles
Browse Results: Ruckus Support Services > Website Issues
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What does the Ruckus Customer Support portal provide?
This article describes the main features of the Ruckus Customer portal as a comprehensive support tool that gives the customer a single destination to address their support needs. -
What are Ruckus' Support Offerings?
Describes the types of Support Contracts available for Ruckus controllers and APs -
How to register an account on Ruckus Support portal
How to register an account on Ruckus Support portal -
How does a partner get access to the Support portal?
Article has got information about Partner accessing Support portal from the Partners portal -
How to access Ruckus Knowledge Base Articles ?
Basic guidelines for accessing and using Ruckus Knowledge Base content via the Support Portal -
End Customer Delegation to another End Customer
A Support Portal End Customer User can be linked only to one End Customer Account. However, there is a need for some End Customer Users to be able to manage other End Customers accounts. Like a school district has multiple schools. This feature will allow the IT person to masquerade as IT persons...