Knowledge Base Articles
Browse Results: Ruckus Support Services > Website Services
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How to login to the Training portal
Steps to login to the Ruckus Training portal -
How to become Ruckus Partner/ VAR
Article has got information about submitting an application to become Ruckus partner -
How can I add more contacts on the Support portal
Article describes about an existing support portal user adding/inviting new users on the support portal -
Unable to view details in Training Portal
Explains about the steps that the customer needs to follow when they are unable to view the data in the Training Portal -
How to resolve Partner Portal login issue
Whom to contact on the Partners login issue? -
How can a VAR add licenses in LiMan for the End user
Article has got information about VAR accessing and managing end customers LiMAN licenses -
Support contract is activated but unable to view the status on the support portal
On rare occasions the support contract will take time to get updated or does not get updated even after the activation on the Ruckus Support Portal is completed. -
Unable to activate the support as VAR or End User is blank
Both End User and VAR must be listed on Sales Orders in order to activate Support or License on the Ruckus Support Portal -
How to open a Support Case on the Ruckus Support Portal
Customer would like to open a support case via Ruckus Networks Support Portal -
Support Activation from Support Portal
Activating the newly purchased support contract