Knowledge Base Articles
Browse Results: Ruckus Support Services > Known Issues and Workarounds
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IPhone 5 is unable to authenticate against LDAP server for Guest and Zero-IT?
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Unable to view details in Training Portal
Explains about the steps that the customer needs to follow when they are unable to view the data in the Training Portal -
Unable to activate the support as VAR or End User is blank
Both End User and VAR must be listed on Sales Orders in order to activate Support or License on the Ruckus Support Portal -
Article has got information about the part numbers, that are eligible to get RMA on a component.
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LiMAN License Transfer on a vSZ/SZ/SCI/vSPoT
Article explains about transfer of LiMAN Licenses between the Virtual Controllers -
Ruckus Diagnostic Dashboard - Supported VM Platforms
A summary of the currently supported platforms -
Mac Book 2019 not connecting to the WLAN
Mac Book 2019 with OS 10.15 not connecting to the WLAN -
Article provides an understanding of why the end user must accept the terms and conditions of buying a Right to Use License prior to activating and downloading the license.