Knowledge Base Articles
Browse Results: SmartCell AP
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How to determine maximum PoE cable length for APs?
Customers ask what grade cable and length requirements are there for 802.3af or 802.3at PoE to Ruckus APs. -
FAQ: Ruckus AP Device Certificate Refresh
Device certificates on Ruckus APs manufactured prior to January 2016 may require a certificate refresh prior to November 2016 to avoid service interruption. -
Third party SNMP monitoring of SCG/vSCG managed APs
Customers can load SCG SNMP MIBs on third party monitor applications. -
SCG version 3.0 UE devices disconnecting with syslog error: STA-DISASSOC-REASON hint=domlme
AP disconnect clients after learning the client mac address from the wire. When Client device Roams to an AP it sends a l2uf (Layer 2 update Frame) packets with the client MAC address. If this packet is bridged back to the originating AP then the client is immediately disassociated with the... -
Signal strength of the client to the SCG/SZ
Determining signal strength for clients connected to SCG/SZ -
When might we see a Ruckus AP send de-auth to wireless client devices?
Wireless clients move around and are always sending probes and association requests. If not sending authentication with these, Ruckus APs may send de-auth packets. -
SCG/vSZ controlled AP ver 3.4.2 has 5GHz LED off but 5GHz SSID is working
AP controlled by vSZ/SCG running 3.4.2 have 5Ghz LED off while 5Ghz SSID/WLAN is operational. Issue persists until AP is rebooted. This is a cosmetic issue that does not affect operation but impacts direct verification of service on AP via LED state -
What is SmartZone entitlement file and how to download it?
Steps to get the Support and License file for the SmartZone controllers -
SZ Moving Mesh Enabled AP and disabling MESH
How to move a MESH enabled AP to a different Zone and how to disable MESH on a Zone -
Bypassing DNS entry for SZ AP discovery
How to manually configure an SZ AP to connect to a desired SZ controller when DNS server on network specified a different controller.