Knowledge Base Articles
Browse Results: SmartCell AP > Installation
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Ekahau AP name not showing as AP detail
In Ekahau there is a white oblong window for each AP discovered during a site survey - customers like this to show as the AP number relating to each Ruckus AP deployed so they look at large numbers of discovered APs and be able to know which one is which by name and location In Ekahau there... -
vSCG AP initially connects but immediately disconnects and remains disconnected
Communication or NAT IP configurations missing on vSZ/vSCG -
Connecting Access Points to specific Zones in SmartZone or SCG
Using Registration Rules and Provisioning Tags to connect newly joined Access Points to specific Zones in an SmartZone or SCG cluster -
How to convert vSCG/SCG APs to Standalone or ZD managed
vSCG/SCG APs: Perform factory default and load new firmware image for Standalone or ZD management use -
Toggle AP LEDs in SZ environment
LEDs are turned off but there are a couple of ways to enable/disable lights on the vSZ controlled APs. -
The best way to setup Mesh APs?
Begin with all your APs connected to the ZD/SZ controller by wire, so they get fully configured first, then detach their Eth cables and deploy where you need them to Mesh from. -
How to determine maximum PoE cable length for APs?
Customers ask what grade cable and length requirements are there for 802.3af or 802.3at PoE to Ruckus APs. -
SCG/vSZ controlled AP ver 3.4.2 has 5GHz LED off but 5GHz SSID is working
AP controlled by vSZ/SCG running 3.4.2 have 5Ghz LED off while 5Ghz SSID/WLAN is operational. Issue persists until AP is rebooted. This is a cosmetic issue that does not affect operation but impacts direct verification of service on AP via LED state -
What is SmartZone entitlement file and how to download it?
Steps to get the Support and License file for the SmartZone controllers -
Bypassing DNS entry for SZ AP discovery
How to manually configure an SZ AP to connect to a desired SZ controller when DNS server on network specified a different controller.