Knowledge Base Articles
Browse Results: SmartCell AP > Known Issues and Workarounds
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Zero-IT on Win 7 and Intel PROSet Wireless Utility Issue
Because of the process used for Zero-IT WLAN configuration of the wireless connection, Windows OS requires that the wireless NIC be controlled by the system WLAN Auto Configuration (WLANsvc / WZC) -
Ekahau AP name not showing as AP detail
In Ekahau there is a white oblong window for each AP discovered during a site survey - customers like this to show as the AP number relating to each Ruckus AP deployed so they look at large numbers of discovered APs and be able to know which one is which by name and location In Ekahau there... -
11ac Clients are getting low throughput when connected to R700 AP
Laptops appear to get low throughput when connected to R700 AP -
Standalone AP client devices cannot talk to each other Chromecast
You can manually disable client isolation on standalone APs to allow client devices to communicate -
Mobile devices are unable to associate to 802.1x EAP-TTLS
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
Juniper switch/router DHCP option 43 for Ruckus controller managed APs
How to configure DHCP scope on Juniper switch/router for Ruckus controller managed APs -
How to convert vSCG/SCG APs to Standalone or ZD managed
vSCG/SCG APs: Perform factory default and load new firmware image for Standalone or ZD management use -
Ruckus 802.11ac AP migration upgrade incentives?
Ruckus Sales/Mktg has offered a limited time AP discount/rebate program to help migrate customers from Legacy/EoL AP products to latest 802.11ac Wave1/Wave2 technology/support platforms. Titled TradeUP, see the eligible EoL product replacements in the attached link. -
How to login to SmartZone managed APs?
You can login to SmartZone managed APs directly, with Zone setup field info, or with cluster username password on SCG/vSZ-H APs, or defaults on Staging zone APs. -
SZ: What happens when an AP loses connectivity?
AP Reboot Timeout and Smart Monitor can affect disconnected SmartZone AP behavior.