Knowledge Base Articles
Browse Results: Troubleshooting > ZoneDirector 1200
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Surface Pro 3/4 unable to connect to 802.1X SSID on 5ghz radio
Surface Pro 3/4 connects on a standard SSID without any issue, and also connects on 2.4ghz radio to an 802.1X SSID. However, issue with client devices attempting to connect to 5ghz radio. -
License Pooling from 9.9 version on ZoneDirectors
Article provides information about license pooling feature which is enabled from 9.9 release -
Unleashed AP not registering with Master AP.
Unleashed AP not able to join existing Master AP. The resolution is also applicable for ZD managed AP's running firmware version 9.9.x and later releases. -
Configuring Guestpass self service with Sponsor Approval on ZD
This article provides information on configuring Guestpass self service with Sponsor Approval on ZD -
The article aims to inform customers on precautionary measures that they can introduce in their network to minimize any potential exploitation from vulnerabilities.
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How to factory reset different Zone Director models
This article explains factory reset procedure for all the ZD models.
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