Knowledge Base Articles
Browse Results: Troubleshooting > SZ100
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Seeing client disconnects after enabling ChannelFly
Seeing client disconnects after enabling ChannelFly -
vSCG: RuckOS does not support Ruckus Vendor Specific 06 hex for DHCP Option 43
My AP server list is empty -
Best Practices - AP Mesh Networking - Outdoor Guide attached
What are Ruckus Best Practice guidelines for AP Mesh Networking, including Outdoors? -
Apple devices fail redirect using HTTPS URL in browser
We have ZD Hotspots with CNA enabled, but we "bypass" the CNA log on pop-up, to enable the free wireless users to simply input the desired destination URL into Safari directly. This is done by sending a success message back when an Apple device is seen connecting to the Wispr enabled WLAN -
Why do APs report stuck beacons or high airtime on 2.4G radios?
High interference can cause APs to raise NF and report stuck beacons -
How to change an SCG clustername in production
This article explains one method for changing the name of an SCG cluster in production. This may be necessary if underscores were used initially and, after upgrading to RuckOS 3.0+ (where underscores are no longer permitted in the cluster name), a new node needs to be joined. -
Removing the SZ-100 entries from SCI
How to delete the SZ-100 entries from SCI. The customer has added two SZ-100 with same IP. -
How does failover to a different controller work on SmartZone APs?
This article explains failover process on SmartZone APs. -
Error: Upload image failed: Reason unsupported version.
"Error: Upload image failed: Reason unsupported version" while upgrading SZ100 -
What tools can I use to test API’s on SmartZone platform
This article describes 2 software tools that can be used to test API’s on SmartZone platform
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