Knowledge Base Articles
Browse Results: Troubleshooting > SmartCell Insight
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Describes briefly the options for disaster recovery of an SCI cluster
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SCI is not showing the Serial Number and Licenses in the WebUI
Explanation for why SCI Serial Number and Licenses are not visible under WebUI. -
What Diagnostic Information Should I Provide When Opening a Case?
A guide to diagnostic information that can be provided to speed-up problem analysis/diagnosis -
Encountering an error when trying to point the vSZ to VerneMQ MQTT broker
Encountering an error when trying to point the vSZ to VerneMQ MQTT broker -
SCI GUI is unavailable due to nginx server compatibility issue with old server CPUs
Article provides information on nginx compatibility issues with the old server CPUs which results in SCI GUI crash -
How to resolve the Druid Overload issues with "504 Gateway Time-out error"?
This article will help you to resolve the Druid issues which causes the SCI to collect the data from controller. -
Restore SCG/vSCG if upgrade fails
If the upgrade fails on SCG/vSCG we can login to the cli mode and then restore it with the latest back up file if avalaible -
SCI - High disk-space consumption in /storage directory
Remedial steps which can be taken in the event that SCI disk space is running-low. This guide is intended for experienced linux-users. -
How to increase Druid cache size on SCI
SCI HDD data storage is increased still druid cache size is at high utilization -
SCI Meaning of Failed Authentications in Data Explorer Network Cube
Large number of Failed Authentications seen in SCI Data Explorer Network Cube represent 802.11 authentication issues and not RADIUS/AAA authenticaitons
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