Knowledge Base Articles
Browse Results: Troubleshooting > ZoneDirector
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LDAP authentication empty or no password
Customers may be able to authenticate against an LDAP server with the correct username and an empty password field. -
Troubleshooting steps for RADIUS or AD based issues.
How to troubleshoot 802.1x RADIUS authentication on ZD. -
Troubleshooting Zone Director and Access Point Connectivity Issues
These are preliminary troubleshooting steps for customers with ZD to AP connectivity issues. The last step is to save the support info on the Zone Director before contacting technical support at Ruckus Wireless. -
Administrative Log-in wont take default or known good username and password
Ruckus is aware of an issue that has been identified where the administrative log into a Ruckus unit doesn’t accept a known good userid and password or a Factory defaulted userid and password . -
Why won’t APs connect to a ZD when connecting to an HP V1810-48G switch?
Reasons for why APs won't connected to a ZD via HP V1810-48G switch -
FM gives cosmetic alarm for AP reboots
FM constantly gives false alarm for AP reboots even though AP actually does not reboot -
AP configuration restore on ZD
Restore AP configuration alone on ZD from GUI -
AP not reflecting under ZD GUI>> Configure >>Access point>>No specified AP
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How to disable ethernet port on the AP
You can manually disable unused Ethernet ports on APs. -
IPhone 5 is unable to authenticate against LDAP server for Guest and Zero-IT?
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