Knowledge Base Articles
Browse Results: Troubleshooting > virtual SmartCell Gateway
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Seeing client disconnects after enabling ChannelFly
Seeing client disconnects after enabling ChannelFly -
Running Iperf to cross-check SpeedFlex test results
This article explains how to run Iperf if a customer would like to cross-check SpeedFlex results. -
R500 is not supported in 2.5.1.0.174
R500 is not supported AP in vSCG -
Actions to take in case of DHCP Decline message from the client
This article explains what causes DHCP Decline response from a client, how to diagnose the problem, and what needs to be done to fix the issue. -
Captive portal redirection not working in vSCG
The wireless clients were able to get an IP address, however they are not able to get the redirection page when they open the web browser. -
vSCG_AP connectivity issue on ACL
I'm setting up the vSCG and starting to get the AP's connect to it. I've configured the AP (R600) to point to the vSCG but in the console of the vSCG it is saying: "model [R600] is not being upgraded with vSCG Enterprise AP firmware because of ACL setting." What am I missing. -
vSCG: RuckOS does not support Ruckus Vendor Specific 06 hex for DHCP Option 43
My AP server list is empty -
Mobile devices are unable to associate to 802.1x EAP-TTLS
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
Best Practices - AP Mesh Networking - Outdoor Guide attached
What are Ruckus Best Practice guidelines for AP Mesh Networking, including Outdoors? -
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?
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