Knowledge Base Articles
Browse Results: Troubleshooting > SmartCell Gateway
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Load Balancing cannot be activated on a Zone
An issue when trying to activate load balancing inside a zone. There's a workaround provided. -
ICX configuration feature from vSZ on 5.1 firmware
Starting from vSZ/SZ 5.1 version, we can read/write/modify switch configuration like VLAN/ACL etc. but feature only works when ICX is running on a UFI image. -
What Diagnostic Information Should I Provide When Opening a Case?
A guide to diagnostic information that can be provided to speed-up problem analysis/diagnosis -
Set Static Route on vSZ-H to access Management Interface
How to configure static route on vSZ-H to access Management Interface -
SZ: Hotspot / WISPr URL - Why do the URL parameters appear twice?
A description of why some content in the end-users' https/http redirect URL may appear twice -
SZ 5.x: WLANs (SSIDs) Not Broadcasting When Configured
How to check if the WLAN Service Schedule is configured to disable the WLANs -
SZ 5.1: SFTP Fails to connect with 'SFTP Connection Failed!'
Summary of a bug in 5.1 (fix available) preventing scheduled Configuration Backups from being sent to SFTP -
How to show previously created guest passes (pre-3.5 version)?
Information on how to show previously created guest passes (pre-3.5 version)? -
Can VLAN 1 be tagged on Ruckus devices?
This article describes the process of tagging VLAN 1 on Ruckus devices -
802.1x EAP Authentication failure due to WLAN not mapped to the Role
This articles shares one of the reasons for 802.1X authentication failure related to WLAN not being enabled in the correct role
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