Knowledge Base Articles
Browse Results: Troubleshooting > SmartCell Gateway
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vSCG/VSCG: Twitter login does not work in Odyssys Captive Portal
Twitter login does not work in Odyssys Captive Portal -
Sonos connection recommendations and guidelines
Sonos speakers connect wired but are not connecting/staying connected wirelessly. We have seen issues with setup and not following setup instructions. -
SmartZone Accounting Packet with Username Attribute and Framed-IP-Address
In 3.6.1 version, the Radius Accounting Packet had the Client MAC address as the 'User-Name' attribute and No Framed-IP-Address packet. This is fixed in 3.6.2 version. -
Bypassing DNS entry for SZ AP discovery
How to manually configure an SZ AP to connect to a desired SZ controller when DNS server on network specified a different controller. -
Apply KSP from vSZ/SZ CLI when WebUI is not working
Instructions on how to upload KSP via CLI when WebUI is not an option. -
Why Realm information is stripped from the username while administrative login?
vSZ/SZ strips Realm information from the username while doing administrative login -
Moving v/SZ managed AP to a new Cluster or IP
Command needed to move a Smart Zone AP to a new cluster or new (changed) SZ IP address -
How to intrepet the output from SZ Spectrum Analysis Tool
Details on Spectrum Analysis Tool output -
Packet Capture Stream from AP to Wireshark failed after upgrade to Wireshark 3.x
After upgrading Windows PC to Wireshark version 3.0 Packet Capture Stream from Ruckus AP failed -
Capturing IPv6 traffic through Wireshark remote interface
When we enter the IPv6 address in the remote interface it prompts "Can't get list of interfaces: getaddrinfo()" The requested name is valid, but no data of the requested type was found even the system is configured with IPv6 address.
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