Knowledge Base Articles
Browse Results: Troubleshooting > SmartCell Gateway
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Subscribe to specific MQTT information from SZ
Could we choose to subscribe only few messages from SZ via MQTT broker? -
Ruckus Mesh Max Hops and Loop Detection
Mesh algorithms are intelligent and dynamic, adjusting to conditions between last MAP and Root AP -
AP104 Field Advisory
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This article explains a scenario where clients failed to get an IP when connected to Tunneled WLAN over Ruckus GRE.
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Do we have a Wireshark Tips sheet?
The following sheet provides symbols and tips for using Wireshark utility to analzye packet captures. -
When might we see a Ruckus AP send de-auth to wireless client devices?
Wireless clients move around and are always sending probes and association requests. If not sending authentication with these, Ruckus APs may send de-auth packets. -
SCG/vSZ controlled AP ver 3.4.2 has 5GHz LED off but 5GHz SSID is working
AP controlled by vSZ/SCG running 3.4.2 have 5Ghz LED off while 5Ghz SSID/WLAN is operational. Issue persists until AP is rebooted. This is a cosmetic issue that does not affect operation but impacts direct verification of service on AP via LED state -
System Timezone is not reflecting to the WLAN Time Schedules?
Customer have setup local time zone on SZ to Pacific in System > General Settings > Time. However, their WLAN Time Schedules are still working in GMT. -
Ruckus SCG/SZ AAA RADIUS VSA data dictionary file
802.1x AAA authentication methods can modify default WLAN settings by exchanging supported Vendor Specific Attributes. This is the latest SmartZone 5.1 AAA data dictionary file from Ruckus. -
This KBA details where API call logs and activity are written to
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