Knowledge Base Articles
Browse Results: Troubleshooting > SmartCell AP
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Accessing the AP on its default IP
Accessing the AP on its default IP -
Zero-IT on Win 7 and Intel PROSet Wireless Utility Issue
Because of the process used for Zero-IT WLAN configuration of the wireless connection, Windows OS requires that the wireless NIC be controlled by the system WLAN Auto Configuration (WLANsvc / WZC) -
Is there an AP command to show the configuration on the AP
Remote access troubleshooting, can collect AP support info if SSH is working. -
11ac Clients are getting low throughput when connected to R700 AP
Laptops appear to get low throughput when connected to R700 AP -
Mobile devices are unable to associate to 802.1x EAP-TTLS
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
SCG - AP not creating tunnel to any data plane
This article describes how to check why a particular AP is connecting to the SCG (verified in the logs), yet not forming a tunnel to a data plane -
VLAN IDs lost when ethernet LANs are joined using WiFi
This article explains why VLAN IDs are stripped from ethernet frames when these frames traverse a wireless link. -
Channel change too frequent when using channel fly
This article describes how to reduce the frequency between channel changes on SCG APs with channelfly enabled. -
SCG - Access point running old SCG code will not connect to SCG
An AP running old SCG code (for example, 1.1.1.x), will not connect to an SCG running one of the latest firmware builds with the AP certificate checking enabled (default configuration). -
SCG Soft GRE When does AP generate GRE tunnel to WAG
SCG Soft GRE tunnels to ALU 7750 WAG - WAG does not see tunnel active if no UE are connected
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