Knowledge Base Articles
Browse Results: Troubleshooting > FlexMaster UMM
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APs are up in ZD but they show down in FM after a network re-bounce. What caused this
My network went down and came up. Now I see all my APs as connected on the ZD Dashboard. But the FM Dashboard still shows all APs as down. What is going on here? -
Linux machine is up but not able to access the web interface of the FM.
This article explains the factors to check if FM GUI isn't accessible after what seemed like a successful install. -
Is it possible to change the admin username which was created while installing the Flex Master?
Is it possible to change the admin username which was created while installing the Flex Master? -
Local host loopback IP in host system missing.
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Access Points are in disconnect state in FM, however they are in connected state in ZD.
All the connected Access Points are showing disconnected in FM, however those are live in ZD. -
How to resolve "Duplicated Unleashed-ID" event alert in UMM?
This article helps us to understand about the "Duplicated Unleashed-ID" event and how to resolve it. -
Opening ZoneDirectors running 10.0.1 from FlexMaster running 9.13.1 brings up wrong/old GUI
Customer has upgraded several ZoneDirectors to 10.0.1.0.88. Due to network constraints they access ZoneDirectors by clicking on serial number link in FlexMaster inventory page. After ZoneDirectors upgrade this link opens only the old version of ZD WEB-UI not the new version -
Alarms generated in ZD are not seen in FM
I have "show more" set in my ZD, so that I can see Channel Fly events. I want to set up a report in the connected FM for just these events. I am seeing lots of these events in the ZD, but none are being shown in the FM. Is this a configuration issue in the ZD or FM?
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