Knowledge Base Articles
Browse Results: SZ144 D
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Dataplane DP IP changed to 0.0.0.0 DP after a power loss event
It is a rare occasion network configuration files are corrupted after a power loss event, but it could occur if power loss event was due to power surge or other stressful environmental factors -
Dataplane appliance show as disconnected and unmanaged in Smart Zone controller after a power loss
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New data plane does not show up on the SmartZone GUI for approval
A new data plane that is trying to connect to a SmartZone is not showing up on the SmartZone GUI for approval. The log files indicate that the SZ's web server returns a Bad Request (code 400) in the DP's discovery stage. This is likely due to a bad certificate used in the discovery stage. -
The article aims to inform customers on precautionary measures that they can introduce in their network to minimize any potential exploitation from vulnerabilities.
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How to configure data plane host table timeout value
This article describes how to adjust the data plane host table timeout setting from default value -
This article explains the process of license transfer from defective SZ to replacement SZ
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v/DP upgrade failure from Release 6.0 to 6.1. The WebUI shows an error "Upgrade failed"
This article explains an RPM corruption situation which results into v/DP upgrade failure. -
DP tunnel core sends dummy DHCP requests to the DHCP server constantly
Data plane tunnel core sends a DHCP heartbeat to the DHCP server if the DHCP relay service is enabled in the DP Core Tunnel. These are 'dummy' heartbeats and will not always elicit a response from the DHCP server. In that case this article is to describe ways to work around it.