How to factory reset different SmartZone hardware controller models via physical button?

Summary

Since there are two dedicated push down buttons on the SmartZone hardware models, it is slightly confusing to find the right button to factory reset the device.

Question

How to factory reset different SmartZone hardware controller models via physical button?

Customer Environment

SZ104 SZ124 SZ144

Root Cause

There are two buttons on the SZ controllers, Reset and F/D. Reset button will reboot the device and f/d button will factory reset the device.

Resolution

SZ100 front panel view
For SZ104 and SZ124 models, Below are the details of F/D (button 4) and Reset (button 13).
  • Button 4 is called the f/d button which factory defaults / factory resets the device
  • F/D (factory default) button. Press this button for at least 10 seconds to reset the controller to factory default settings.
  • Button 13 is reset which is for restarting the deviceĀ 
  • Reset button. Press for 5 seconds to restart the SZ 100

For SZ144, it is slightly in different location than other two models.

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Attachment

SZ100 getting started.pdf
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Article Number:
000011413

Updated:
June 25, 2021 09:45 AM (over 1 year ago)

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Tags:
Configuration, Installation, System Network Management, Troubleshooting, SZ144, SZ300, SZ100

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