Why I am not able to access ZD web GUI and getting error ssl_error_no_cypher_overlap

Summary

Unable to access ZD GUI Cipher suite RC4

Question

Why I am not able to access ZD web GUI and getting error ssl_error_no_cypher_overlap

Customer Environment

ZD ssl_error_no_cypher_overlap

Root Cause

Browser compatibility issue with ZD9.6 version

Resolution

Use the TLS 1.0 supported old browser version or upgrade the ZD to 9.7 or above using CLI, for permanent fix.

Related Articles

000005847

Article Number:
000006050

Updated:
March 08, 2021 07:26 AM (about 2 years ago)

Tags:
Troubleshooting, Known Issues and Workarounds, ZoneDirector 1100

Votes:
2

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