Why can I not find the LiMAN Smart Licensing Manager ?
SummaryDescribes what must be done to be able to access and use LiMAN
QuestionWhy can I not find the LiMAN Smart Licensing Manager ?
Customer EnvironmentSmart licensing model support for Ruckus controller platform and AP capacity.
WorkaroundIf after following the resolution shown here you are still unable to successfully activate your product and access LiMAN, please contact Ruckus Customer Support and they can help resolve the issue.
ResolutionThe button is only accessible once you have successfully activated the smart licensing capable product via the hyperlink in your Support Product Activation (SPA) email (look for ‘License and Activation’ in the subject line).
Note: The LiMAN - Smart License Manager is used only for controllers that use Smart Licensing.
If you are unsure what type of licensing your controller uses, see KB article # 000003971 - What type of Licensing does my controller use ?
If you have not yet done so, test your Ruckus Support account by logging in to https://support.ruckuswireless.com/
Once you have verified your Ruckus support account follow these steps:
- Open the SPA License and Activation email and click the activation link found within it
- Accept the Terms and Conditions and click Activate purchase
- When successful the button will appear
- You should now be able to click the LiMAN button to view and manage licenses for your Smart License capable products