Who can activate vSPoT RTU


Article provides an understanding of why the end user must accept the terms and conditions of buying a Right to Use License prior to activating and downloading the license.


Who can activate vSPoT RTU

Customer Environment

Virtual product - Making a new RTU purchase. vSPoT

Root Cause

Virtual SmartZone requires RTU and SPA licensing.


Contact Ruckus Support for any further queries


The license activation email for Right to Use License -  L09-VSPT-WW00 must be received by the actual end-user.

This is because the vSpoT and Ruckus require that the actual end-user understands the ramifications of purchasing a virtual product. So, in that vein, the end-user must first sign and accept the terms and conditions as part of the license activation process.

If you are a VAR or the Distributor and the end-user for the virtual product is not you, you cannot sign and accept the terms and conditions on behalf of the end-user company. Doing so will generate an error. 
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Article Number:

April 13, 2021 12:02 AM (almost 2 years ago)

System Network Management, Known Issues and Workarounds, Website Services, Support License Activation, Ruckus Support Services, SmartCell Insight, virtual SmartCell Gateway


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