Do I need to declare downtime when uploading AP license file on Ruckus Controllers?

Summary

Once the license file is uploaded on the controller, upgraded AP licenses should be available on the GUI.

Question

Do I need to declare downtime when uploading AP license file on Ruckus Controllers?

Customer Environment

Wireless controllers

Workaround

If you are facing any difficulty in uploading the license file, please contact Ruckus support team (https://support.ruckuswireless.com/contact-us) with the screenshot of the error message.

Resolution

No downtime is required to upload license file on the controllers. Once the license file is uploaded on the controller, upgraded AP licenses should be available on the GUI -> Admin-> License tab for you to add additional AP's.
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Note: There will not be any impact on the connected clients.
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Article Number:
000003113

Updated:
June 30, 2019 04:45 PM (6 months ago)

Tags:
System Network Management, Support License Activation, ZoneDirector, FlexMaster UMM, SmartCell Gateway, virtual SmartCell Gateway

Votes:
1

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