Creating an Air Magnet Account

Summary

How to create an Air Magnet Account at the Netscout website for the Zone Planner

Question

Customer Environment

Zone Planner setup

Workaround

Contact Ruckus Customer Support, in case of any difficulty during the account/product registration.

Resolution

How to create an Air Magnet Account

If you do not have an AirMagnet account, please follow these steps to create your account. Once this account is created, you will be able to activate the support for your Zone Planner.

Goto MyAirMagnet.com: https://airmagnet.netscout.com/my_airmagnet/
Click on the link REGISTERING YOUR PRODUCT and please have the SN for the Zone Planner/AirMagnet ready
You will see the screen below, provide a valid Product SN and click Next
In the next page, provide the necessary information to set up the MyAirMagnet account

Contact Name
Email id
Phone number
Company Name
MAC address (not needed to create an account)
Your AirMagnet account will now be created.
You may need to validate your account via email activation. You should be able to log in to your “My AirMagnet” account and activate your support

Article Number:
000002227

Updated:
October 29, 2018 05:11 PM (almost 4 years ago)

Tags:
Installation, System Network Management, Registration, ZonePlanner

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1

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